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Award-Winning Service

Thoughtful attention from our Swiss-trained, English-speaking staff.

Employer of Choice

Rigorous training and inspiring leadership make Viking the employer of choice, allowing us to select the very best people to care for you. Our highly experienced management handpicks each member of our onboard team, and all our captains hail from Norway, keeping a long-held Nordic sailing tradition alive.

Personalized Attention

Can a reservations agent make booking your journey a pleasure? Will a waiter learn your favorite wine? Is it possible for your ship’s staff to feel like close friends? Yes, if those individuals work for Viking. With 90% of our staff returning year after year, you can expect the same quality service, cruise after cruise.

Our Service Guarantee

We have approximately 10,000 staff members worldwide devoted to making your stay on board as memorable as possible. We are so confident we will exceed your expectations that we are the only cruise line to guarantee our award-winning service.